Player Protection

Responsible Gaming at 67game

At 67game, we believe that gaming is entertainment — and like all forms of entertainment, it works best when it stays within healthy boundaries. Whether you are placing a PSL match bet from Lahore, spinning slots from Karachi, or playing live dealer tables from Islamabad, we want every session to be an enjoyable one. This page lays out the tools, resources, and principles behind 67game's commitment to responsible gaming in Pakistan.

21+
Strictly 21 and Over
Age verification is mandatory for all 67game accounts. CNIC confirmation is required before any real-money activity.
24/7
Support Available
5 Tools
Player Limit Controls
Instant
Self-Exclusion
Free
All RG Tools
Our Core Pledge
  • We provide free, easy-to-use responsible gaming tools to every registered player — no request needed.
  • We enforce the 21+ age rule through mandatory CNIC-based identity verification at the point of registration.
  • We never reverse a self-exclusion request. Once set, exclusions are honoured for the full period requested.
  • We monitor gaming patterns and proactively reach out to players whose behaviour suggests they may need support.
  • We align our responsible gaming framework with the requirements of our international gaming licence.

Responsible Gaming Tools at 67game

All of the following tools are built into every 67game account and can be activated at any time through your account settings or by contacting 24/7 live support.

Deposit Limits

Set a daily, weekly, or monthly cap on the amount of PKR you can deposit into your 67game account. Once the limit is reached, no further deposits are accepted until the period resets. Limit reductions take effect immediately; increases carry a 7-day cooling-off period to prevent impulsive decisions.

Loss Limits

Define the maximum amount you are comfortable losing in any given period. 67game will stop you from placing further bets once that threshold is crossed, regardless of game type — whether you are on PSL cricket markets, slot reels, or live casino tables. This is one of the most practical tools available to any Pakistani player.

Session Time Limits

Set a maximum duration for each gaming session. Once the timer expires, 67game will display a notification and, if you have enabled auto-logout, end the session automatically. A reality check reminder can also be configured to alert you at set intervals — every 30 minutes, for example — with a summary of your session activity.

Cool-Off Period

Take a short break from 67game without permanently closing your account. Cool-off periods of 24 hours, 48 hours, 7 days, or 30 days are available. During a cool-off, your account remains open for viewing your history and processing pending withdrawals, but all real-money gaming is disabled. Cool-offs cannot be reversed once activated.

Self-Exclusion

Self-exclusion is 67game's most comprehensive responsible gaming tool and is designed for players who feel they need a longer or permanent break. Exclusions can be set for 6 months, 1 year, 2 years, 3 years, or permanently. 67game will close your account, suppress all marketing, and do everything possible to prevent re-registration during the exclusion period.

Reality Checks

67game's reality check system displays periodic pop-up notifications during active sessions showing how long you have been playing, how much you have wagered, and your net position for the session. These reminders are designed to interrupt auto-pilot behaviour and give you a clear, factual picture of your gaming activity before you decide whether to continue.

How to Self-Exclude on 67game

Self-exclusion is a serious step and 67game treats it with the full weight it deserves. The process has been kept straightforward so that players in Karachi, Lahore, Faisalabad, or anywhere across Pakistan can act quickly when they decide a break is needed. There is no pressure, no questioning, and no delay — your request is processed immediately.

Important: No Reversals

Once a self-exclusion is applied, 67game will not reverse or shorten it under any circumstances — regardless of what reason is given. This policy exists specifically to protect players from their own impulsive decisions during a vulnerable moment. Please choose your exclusion period thoughtfully.

Permanent Exclusion

If you choose permanent self-exclusion, your 67game account will be closed indefinitely. Any balance will be withdrawn to your verified payment method. Re-registration attempts will be blocked to the best of 67game's technical ability.

Step-by-Step Process
  • 1
    Log in to Your 67game Account

    Navigate to 67game Login and sign in with your registered credentials. If you cannot access your account, contact live support directly — they can initiate the exclusion process on your behalf after identity verification.

  • 2
    Open Account Settings

    Click on your account avatar or username in the top-right corner and select "Account Settings" from the dropdown menu. Navigate to the "Responsible Gaming" tab within settings.

  • 3
    Select Self-Exclusion

    Under the Responsible Gaming tab, click "Self-Exclusion". You will be prompted to choose a duration: 6 months, 1 year, 2 years, 3 years, or permanent. Read the confirmation text carefully before proceeding.

  • 4
    Confirm Your Decision

    Enter your account password to confirm the exclusion request. A one-time PIN will be sent to your registered Pakistani mobile number as a second verification step. Enter the PIN to complete the process.

  • 5
    Receive Confirmation

    You will receive an email confirmation from [email protected] and an SMS to your registered mobile number confirming the exclusion period, start date, and earliest possible return date (if applicable). Your account is closed immediately.

Set Your Own Limits

Smart players set limits before they start. Here is a quick overview of every spending control available in your 67game account right now.

Daily Deposit Cap

Restrict how much PKR you can add to your balance in a single calendar day. Ideal for players who want tight daily control over their gaming budget.

Weekly Deposit Cap

A rolling 7-day limit that accumulates across all deposit methods — JazzCash, EasyPaisa, HBL, and others — to give you a clear weekly spending ceiling.

Monthly Deposit Cap

The broadest deposit limit, covering a 30-day rolling window. Good for players with a monthly entertainment budget who prefer a single limit to manage.

Loss Limit (Daily/Weekly/Monthly)

Caps your net losses across all games. Once you have lost up to your limit in the chosen period, all betting activity is suspended until the period resets.

Session Duration Limit

Controls how long you can stay active in a single session before 67game prompts you to take a break or logs you out automatically if that option is enabled.

Reality Check Interval

Configures how often 67game displays an in-session activity summary. Set it to every 20, 30, or 60 minutes to keep your perspective grounded during longer sessions.

Changing Your Limits
  • Reducing any limit (deposit, loss, or session) takes effect immediately.
  • Increasing any limit is subject to a mandatory 7-day cooling-off period before the change takes effect. You will receive an email at the time of the request and a reminder when the change goes live.
  • All limit changes are logged and can be reviewed in your account activity history.

Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. The following questions are commonly used by gambling counsellors internationally to help individuals assess whether their gaming behaviour has become problematic. Be honest with yourself — this is for your benefit only.

If you answer "yes" to two or more of the questions in the accordion opposite, we strongly encourage you to use 67game's cool-off or self-exclusion tools and to speak with a support professional. 67game's live chat team can refer you to appropriate resources.

You Are Not Alone

Many players in Pakistan — and globally — go through periods where gambling stops feeling fun and starts feeling compulsive. Reaching out is a sign of strength, not weakness. 67game's support team is available 24/7 and will treat your situation with full confidentiality and respect.

Consistently exceeding your intended budget — even by small amounts — is one of the earliest and most reliable indicators of developing problem gambling behaviour. It suggests that rational decision-making is being overridden by the urge to continue playing. If this happens regularly, activating a deposit limit before your next session is a practical first step.

"Chasing losses" is widely recognised as a hallmark of problem gambling. The belief that a winning streak is around the corner and will recover previous losses is statistically unfounded — each game outcome is independent. If you notice this pattern, even occasionally, please use 67game's loss limit feature to impose a hard boundary.

When gambling begins to affect relationships, professional responsibilities, or financial stability — including borrowing money, neglecting bills, or hiding losses from family members — it has crossed from entertainment into a problem that requires immediate attention. Please reach out to support or activate self-exclusion right away.

Experiencing negative emotional states when not gambling — or a strong compulsive urge to return to gaming after a break — can indicate psychological dependence. This type of craving response is a serious warning sign and warrants professional support beyond the tools that 67game provides.

Repeatedly attempting to reduce gambling without success is a strong indicator that willpower alone may not be sufficient. This is precisely why 67game provides hard technical limits and self-exclusion — tools that enforce boundaries even when personal resolve wavers. Using these tools is not an admission of failure; it is intelligent use of the right resources.

Needing to increase the size of bets over time to achieve the same emotional effect mirrors the tolerance mechanism seen in substance-related disorders. If you notice your minimum comfortable bet size creeping upward, revisit your wager limits and consider a session break or a conversation with 67game support.

67game's Responsible Gaming Commitments

01
Age Verification Without Exception

Every 67game account must pass CNIC-based age verification confirming the player is 21 years of age or older before any real-money activity is permitted. There are no workarounds and no exceptions to this rule.

02
No Bonuses to Excluded Players

Players who have activated a self-exclusion or cool-off period on 67game will not receive any promotional communications, bonus offers, or marketing materials during that period. Marketing suppression is applied immediately and automatically.

03
Proactive Behaviour Monitoring

67game's platform analyses gaming behaviour for indicators of distress — including very long sessions, sharp increases in bet size, and repeated loss-chasing patterns. Our support team may proactively contact players who exhibit these patterns to offer assistance.

04
Licence-Backed Standards

67game's responsible gaming practices are not just good intentions — they are embedded in the player protection requirements of our international gaming licence. Failure to uphold these standards would constitute a licence breach, which means our RG commitment has regulatory teeth behind it.

Beyond 67game: Independent Help Resources

While 67game provides responsible gaming tools and in-house support, we recognise that some situations require independent professional counselling and intervention beyond what an online gaming platform can offer. The resources below are internationally recognised organisations that specialise in problem gambling support and have been referenced in the responsible gaming frameworks of licensed operators globally.

If you are based in Pakistan and need confidential assistance, these organisations can provide expert advice, self-assessment resources, and referrals to local counsellors where available. Many offer services in English and via phone, chat, or email to ensure accessibility.

Help Organizations
GamCare (UK)

Free confidential helpline and online chat for problem gambling support, available 24/7. Part of the UK's National Gambling Treatment Service.

Gamblers Anonymous

International fellowship of individuals recovering from problem gambling, offering peer support meetings in-person and online in multiple languages.

BeGambleAware (UK)

Leading UK charity providing free treatment, support, and information for anyone affected by problem gambling. Extensive online resources and self-assessment tools available.

International Helplines

Many countries operate national problem gambling helplines. 67game support can provide contact information for the helpline most appropriate to your location.

Confidentiality Guaranteed

All communications with 67game support regarding responsible gaming concerns are treated with strict confidentiality. Our team is trained to handle these conversations with empathy and without judgement. Your decision to seek help will never affect your account standing, withdrawal processing, or relationship with 67game in any negative way.

Take Control of Your Gaming

Whether you need to set a limit, take a break, or speak with someone about your gaming habits, 67game's responsible gaming tools are available right now. No approval needed. No questions asked. Just support when you need it.

🔞 Must be 21 years or older. Gambling should be fun, not compulsive. Play responsibly.